5 – Hygiene standards are very good
A Hygiene Rating of 5 offers the customer the highest level of confidence in the business, everyone Food Outlet should strive to achieve a 5 Star Rating.
4 – Hygiene standards are good
A Hygiene Rating of 4 is good and will be seen by customer as a trusted place to purchase or consume food.
There will be minor issues and concerns on the report from the Environmental Health Officer, these should be address a.s.a.p. once addressed the business owner should but a request in for a re-inspection.
3 – Hygiene standards are generally satisfactory
A Hygiene Rating of 3, although this is deemed as "generally satisfactory" by the Food Standards Agency customer confidence will be low.
To improve this and retain you customer base as well as pulling in new customers, improvement should be made immediately checking off of the recommendations and issues on the list. Again as with 4 once addressed request a re-inspection.
2 – Some improvement is necessary
A Hygiene Rating of 2, can be due to a number of issues but ultimately shows a loss of confidence in the managements ability to keep to the standards laid out in the Safer Food Better Business For Caterers pack. The businesses reputation can really be damaged at this point.
1 – major improvement is necessary
0 – urgent improvement is required